Samsung Smart Doorlock App function stop temporarily

To provide better services, the function of “Samsung Smart Doorlock” will be stopped temporarily to have an App update on 19 Jun 2020. The upgraded App will meet you soon!

 

The App will be temporarily unavailable due to the App update

 

  1. You cannot unlock the smart doorlook with your mobile App during this period
  2. Regular visitors will be deleted on 19 Jun. Users have to set it again after the app update.
  3. App update models: Samsung DP609 & Samsung DR708. Other models are not affected

 

However, the smart doorlock can still support the regular functions, such as unlock the door with the password/ fingerprint/ RF card/ key during the app update.

 

The app update will start at 00:00 on 19 Jun 2020, Friday. (It takes from a few hours up to 24 hours) 

 

We apologize for any inconvenience caused. 

 

If you have any questions, please contact us:

Tel: 2765 9667

Office hours: 09:15 - 13:00; 14:00 - 17:30 (Mon- Fri)