Lock Maintenance & Security Tips

Mechanical Lock Maintenance

1. To keep your lock looking new, you can use a dry cloth to clean the surface. Remember, DO NOT use chemical detergents or overabundance of water as metal and moisture are not a good mix.
2. To avoid bolt dislocation or damage to the door frame, remember to un-lock the bolt before closing the door.
3. To clean the key hole, which may be hampered by dust or normal wear and tear, you should do the following:

Step a) Apply a liquid oil-based lubricant on the key blade.

Step b) Inset the key into the cylinder and rotate the key several times, by opening and closing the lock.

Step c) Remove and clean the key blade as it collects the dirty deposits, such as dust.

Repeat steps (a) to (c) until the key blade is clear of any deposits. The components are now cleaned and lubricated to maintain smooth operation key and precise internal mechanisms.

Digital Door Lock Maintenance

1. Only use dry cloth to clean the surface. DO NOT use chemical detergents or water as metal and moisture are not a good mix.
2. Liquid leaks from batteries can damage the product. Check/replace the batteries regularly. (every 6 months)
3. Don’t mix the batteries of the different brand, because it will affect the lock performance.
4. To avoid bolt dislocation or damage to the door frame, remember to un-lock the bolt before closing the door.
5. Please contact professional technician to check / repair the door lock, when it cannot work properly.   
6. Don’t hang anything on the door lock handle.

Digital Door Lock Password Security Tips

• Use a password that is easy for you to remember, so you do not have to write it down.
• Change your password frequently, at least once every 90 days.
• Change the default or initial password the first time you login.
• Adopt double authentication.
• Change your password immediately if you believe that it has been compromised.
• Don't use personal information as password. This includes ID card numbers, license numbers, telephone numbers, birth dates, the name of the street you live on.
• Don't use a password that contains all digits, or all the same letters.
• Don't use consecutive letters or numbers like "23456789".
• Different device should us different password.